If you have any questions please email us on support@astrogear.co.uk or on Facebook Messenger.
Where is Astro Gear based?
Our head quarters and customer services team are based in the UK. However we ship worldwide and print our orders in a number of different countries.
Where will my item ship from?
All of our items are custom printed to order, this reduces waste and ensures the highest quality.
We print and ship our items worldwide from a number of printing partners.
Fulfilment Centre Locations: USA, Spain, Latvia, Mexico, UK
We will automatically ship from your nearest available fulfilment centre FOR FREE.
Do I need to register before I can make a purchase?
It's not necessary but we recommend it. Our members receive exclusive offers and discounts. If you have account in our store you also can save your shipping information and get information about new products.
What about International shipping?
We currently ship to most countries. Feel free to send us an email, if you are not sure if we ship to your country, or if you have any questions.
International orders will take approximately 7 -14 business days depending on destination.
You may be responsible for any custom fees required from your country. Every country has a different rules and is outside of our control.
We do our best to send your orders as soon as possible. All out items are custom printed to order, so will take up to 10 business days to be printed before they are shipped.
The shipping usually lasts 2-7 working days. Sometimes, because of many reasons, shipping may have a delay so please wait up to 4 week for your order to arrive.
If you don't get the products by that time, please contact us by 'Contact Us' page or directly at support@astrogear.co.uk
What is your returns policy?
If you change your mind, you can return any item within 14 days of delivery for a full refund (you pay the return postage).
If your order arrives damaged, faulty or wrong, tell us within 30 days of delivery and we'll replace it or refund you in full at no cost.
If your order hasn't arrived within 30 days of dispatch, we'll resend it or refund you.
See our refund policy for full details.